St. Judes Diagnostics Patient Assistance Program

Patient Assistance program allows us to provide clinical laboratory services even if some patients are unable to pay the balance in due time. Based on individual circumstances, payment solutions are tailored for underinsured and uninsured patients such that some or all of the charges are adjusted if the patient cannot afford to pay for the testing.


Payment Plans

Our payment plans gives patients the flexibility to make month installments in case they are unable to pay the balance in full.

Financial Assistance Program

Tiered discounts are provided to patients after considering their income and family unit size. The discounts are based on guidelines set by the US Department of Health and Human Services. Discounts can range as much as 100% of the total amount that is due.

Eligibility

The eligibility is decided based on the U.S. Department of Health and Human Services poverty guidelines and the income of the patient. These guidelines are reviewed and updated annually and are available on the HHS website.

How to Obtain Assistance

Patients are required to call the customer service number that is listed on the invoice or they can contact the billing customer service directly if an invoice is not available.

Download application button. For patients seeking to apply for our Financial assistance program, an application needs to be downloaded and mailed to the address listed on the invoice.

Alternatively, patients can directly reach out to the customer service number listed on their invoice.

Please contact billing customer service for any other questions.

We're Committed To Making Our Clients Happy

Walt Rice
St. Jude Labs has been very thorough in making sure every piece of the COVID-19 testing process for our school happens the way it should. I get regular calls from the person overseeing our school, and check-ins from the supervisor to make sure everything is going well. Turnaround time on requests, emails, calls, is usually under 15 minutes. Excellent service!
FM Visuals
Great organization. Great communication, organization. All items delivered overnight including shipping label free of charge . JUMOKE INC
Rocky Arnold
Amazing company and staff!!! I especially appreciate the professionalism and moral I’ve witnessed. Would recommend in all aspects.
Collins Maranga
I'm a nurse who works for a Home Care and Assisted Living Provider in Minnesota. We have been using St. Jude Labs for our Covid tests and other since the Pandemic started. We overnight secure test samples via Fedex and they have consistently sent us timely results within 24 to 72 hours (most of the time within 24 hours). They have a very responsive five star team. I would refer anyone to use St. Jude Lab in Maryland.
Arise and Shine Health Center
Thanks Mike for your professionalism and your attention to details. It has been a pleasure working with you and your team at St. Jude's lab.
Jewel Odejimi
St. Jude Lab is fantastic. They are very responsive, professional, quick to respond, and dedicated. They work very hard to make sure their clients and patients are satisfied. 10/10 would recommend their services.
Ndidi M
Mike has been wonderful. Very attentive to our needs as a business. His communication is effective and superb. It has been a delight to work with him. We’re looking forward to maintaining our working relationship as we usher in the new year. Many thanks and Happy New Year!
Highland Park
St. Jude Laboratories have provided on-site COVID-19 PCR testing for our students and staff since October 2021. The team of nurses and administrators is so professional and efficient. The lab is located in Maryland and is very convenient for our school; however, the lab conducts multi-state COVID-19 PCR testing. Our children (ages 2-14) are so comfortable with the oropharyngeal swabs; this was important because we did not want an intrusive testing method for our students. The process of sending test samples and receiving the results is very efficient too. Our results are always back within 24-36 hours. If you are looking for an efficient on-site lab for COVID testing, especially for children, I highly recommend St. Jude Laboratories. They have been the best choice for Highland Park Christian Academy.
Lisa Sullivan
I am an assisted director of an assisted living community that uses St Jude's Laboratory for all of our residents lab testing needs and communities Covid testing. The staff is always pleasant to work with, results are back quick and scheduling pick ups is easy and convenient. Best lab I have worked with.
ROBIN HOLMES
I am a nurse and I work with St. Jude lab often. They always turn our results around quickly and customer service is wonderful. They go out of their way to help our site with our lab needs during a difficult Pandemic.
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